inCube Social — Acceptable Use Policy
Effective Date: July 14, 2026
Last Updated: July 22, 2026
1. Introduction and Scope
1.1 This Acceptable Use Policy (the “AUP” or “Policy”) governs your access to and use of the social media management services, the client portal, the website, and all related tools and features (collectively, the “Services”) provided by Alpha Resolution Inc, a California corporation, doing business as inCube Social (“inCube,” “Company,” “we,” “us,” or “our”).
1.2 This Policy applies to every client, account holder, authorized user, and visitor (“you” or “Client”) who accesses or uses the Services, and to all content, materials, instructions, and information you supply to us or direct us to publish on your behalf (“Client Content”).
1.3 This Policy is incorporated by reference into, and is part of, the inCube Social Terms of Service (the “Terms”). Capitalized terms not defined here have the meaning given in the Terms. If there is a conflict between this Policy and the Terms,.
1.4 The done-for-you context. inCube provides a done-for-you social media management service: on your authorization and on your behalf, we create, schedule, publish, and manage content on the social media accounts you connect. Because we act on your behalf, the rules in this Policy define both what you may not ask us to do and what we will not do. Your compliance with this Policy is essential to our ability to provide the Services lawfully and safely.
1.5 By using the Services, connecting a social media account, uploading material through the Photo Drop or otherwise, or instructing us to create or publish content, you agree to this Policy.
2. Your Core Responsibilities
You are responsible for the material you supply and the instructions you give us. Specifically, you agree that:
2.1 You own or control your rights. You own, or have all licenses, consents, permissions, and releases necessary to provide to us and to authorize us to use, adapt, and publish, all Client Content — including brand assets, logos, images, video, text, music, product information, claims, and any material uploaded through the Photo Drop or otherwise supplied to us.
2.2 Your material does not infringe. Client Content, and any content you approve or that is deemed approved by you, does not and will not infringe or misappropriate any third party’s intellectual property, privacy, publicity, or other rights, and does not violate any applicable law.
2.3 You are authorized over the connected accounts. You own or are authorized to manage each social media account you connect to the Services, and the individual who connects an account is authorized to bind the account owner and to grant us authority to publish on that account owner’s behalf.
2.4 You provide accurate, lawful information. You are solely responsible for the truthfulness, accuracy, substantiation, and legality of the brand information, statements, offers, and claims you supply or approve for publication.
2.5 You review content promptly. You are responsible for reviewing content queued for your approval. As described in the Terms, content you do not approve, reject, or request changes to within the applicable review window may be deemed approved and published, and content that is actually or deemed approved is treated as content you authorized.
3. Prohibited Content
You may not supply, request, approve, or instruct us to publish, and we will not knowingly create or publish, any content that:
3.1 is unlawful, or that promotes, facilitates, or instructs others in unlawful activity;
3.2 infringes or misappropriates any third party’s copyright, trademark, trade secret, patent, or other intellectual property rights;
3.3 violates any person’s privacy or publicity rights, including publishing a person’s name, likeness, image, or voice for commercial purposes without a valid release, or disclosing private, personal, or identifying information about another person without authorization (doxxing);
3.4 is defamatory, libelous, slanderous, or trade-libelous, or that is knowingly false or misleading;
3.5 is false, deceptive, or misleading advertising, or that makes unsubstantiated, exaggerated, or unverifiable claims about products, services, results, pricing, endorsements, or affiliations, including claims that cannot be substantiated on request;
3.6 fails to disclose a material connection, sponsorship, paid endorsement, or affiliate relationship where disclosure is required by law or platform policy;
3.7 is hateful, harassing, bullying, threatening, or that incites or promotes violence, self-harm, terrorism, or discrimination against any individual or group on the basis of a protected characteristic;
3.8 is obscene, pornographic, sexually explicit, or that sexually exploits or endangers minors in any way;
3.9 promotes, or is designed to facilitate, fraud, scams, phishing, deceptive schemes, illegal gambling, or the unlawful sale of regulated or prohibited goods or services (for example, illegal drugs, weapons, counterfeit goods, or other items restricted by law or by an applicable social media platform);
3.10 contains malware, viruses, malicious code, or links intended to harm, deceive, or compromise a device, network, or account;
3.11 constitutes spam, deceptive engagement, artificial amplification, or manipulation of a platform (for example, purchasing followers, likes, or engagement; using bots; coordinated inauthentic behavior; or fake or incentivized reviews or testimonials that do not reflect a genuine customer experience);
3.12 misrepresents your identity, affiliation, or the source of the content, or impersonates any person or entity;
3.13 discloses or relies on another party’s confidential, proprietary, or trade-secret information without authorization; or
3.14 violates any social media platform’s own terms of service, community standards, advertising policies, or other rules, or that we reasonably believe is likely to result in the restriction, throttling, demonetization, removal, suspension, or termination of an account.
4. Platform Compliance and Lawful Instructions
4.1 Each platform’s terms govern your accounts. Your relationship with each social media platform is governed by that platform’s own terms of service and policies. You are responsible for reading, understanding, and complying with the terms of every platform on which you authorize us to publish, and for maintaining your accounts in good standing.
4.2 We publish through platform-authorized access only. As described in the Terms and our Privacy Policy, we access your connected accounts solely through each platform’s own authorization (OAuth) process, administered through a third-party social media management platform. We do not ask for, require, store, or transmit the passwords to your social media accounts. You may revoke our access at any time by disconnecting the account or cancelling the Services.
4.3 No instruction to violate platform rules or law. You may not instruct, request, or direct us — and we will not agree — to take any action that violates a social media platform’s terms or policies, that violates any applicable law, rule, or regulation, or that circumvents, disables, or interferes with any platform’s technical or policy controls (for example, evading a suspension, ban, or content restriction, or using prohibited automation or engagement tactics).
4.4 We are not responsible for platform decisions. The Services depend on third-party social media platforms and on a third-party social media management platform, none of which we control. We do not guarantee any specific reach, engagement, follower growth, or other result. We are not responsible or liable for a platform’s independent acts, including account restrictions, shadow-banning, content removal, demonetization, algorithm or policy changes, outages, or the deprecation of features or access. Your compliance — and your instructions’ compliance — with platform rules reduces, but does not eliminate, the risk of such platform actions.
5. Acceptable Use of the Portal, Website, and Tools
You agree that you will not, and will not permit anyone acting on your behalf to:
5.1 Share or misuse credentials. Share, sell, transfer, or disclose your portal login credentials; permit unauthorized persons to access your account; or access the portal or Services using another user’s credentials. You are responsible for all activity that occurs under your account and for keeping your credentials confidential.
5.2 Scrape or harvest. Use any robot, spider, scraper, crawler, or other automated means to access, monitor, copy, index, or extract data from the portal, website, or Services, except as expressly permitted by us in writing.
5.3 Hack or attack. Attempt to gain unauthorized access to the Services, other users’ accounts, or any server, system, network, or data connected to the Services; probe, scan, or test the vulnerability of the Services; breach or circumvent any authentication, security, or access-control measure; or interfere with or disrupt the integrity or performance of the Services (including via denial-of-service attacks, flooding, or excessive automated requests).
5.4 Reverse-engineer. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas, algorithms, methods, templates, workflows, or know-how of the Services or any of our tools, except to the extent this restriction is prohibited by applicable law.
5.5 Copy or resell. Copy, reproduce, republish, frame, mirror, sell, resell, sublicense, rent, lease, or otherwise commercially exploit the Services, or any part of the Services, except as expressly authorized in the Terms.
5.6 Misuse uploads. Upload to the Photo Drop or any other intake surface any file that contains malware or that you do not have the rights to provide, or use the upload features to store or transmit material unrelated to the Services.
5.7 Circumvent limits. Bypass, disable, or interfere with any usage limit, rate limit, or other restriction on the Services, or use the Services in a manner that imposes an unreasonable or disproportionately large load on our infrastructure.
5.8 Impersonate or misrepresent. Misrepresent your identity or affiliation in connection with your use of the Services, or use the Services to transmit unsolicited or unauthorized advertising outside the scope of the Services you purchased.
5.9 Violate law. Use the Services in violation of any applicable law, regulation, or third-party right, or for any purpose not expressly permitted by this Policy or the Terms.
5.10 Treat “unlimited” as uncapped. Rely on a plan or add-on’s “unlimited” comment-reply handling as a literal, uncapped volume. As described in Section 2.5 of the Terms, “unlimited” comment-reply handling is subject to a fair-use ceiling of five hundred (500) comment replies per calendar month. This ceiling is calibrated to exceed ordinary small-business engagement volume; it exists to prevent abuse of the feature (for example, deliberately driving or soliciting artificial comment volume to test or exceed the ceiling), not to restrict genuine customer engagement. Direct-message (“DM”) reply handling, where offered, is a separate add-on governed by its own stated terms and volume.
6. Our Right to Refuse, Modify, or Remove Content
6.1 Discretion to decline or remove. We may, in our sole discretion and without liability, decline to create, schedule, or publish, or may edit, hold, remove, or refuse, any content or instruction that we believe violates this Policy, the Terms, applicable law, or a social media platform’s rules, or that we otherwise reasonably consider inappropriate, harmful, or contrary to our professional standards.
6.2 Not a breach; no refund. Our exercise of the rights in Section 6.1 is not a breach of the Terms or this Policy and is not grounds for a refund. Declining to publish content you supplied or approved does not entitle you to any credit, refund, or reduction in fees.
6.3 No duty to monitor; no endorsement. We are not obligated to pre-screen, monitor, or review all Client Content, and our decision to publish or to decline any content does not constitute our endorsement of, or assumption of responsibility for, that content. Responsibility for the accuracy, legality, and appropriateness of content you supply or approve (including content deemed approved) remains with you, as set out in the Terms.
6.4 Automated assistance with human review. We may use automated tools, including artificial intelligence, to assist in producing content, always subject to human review before publication. This does not diminish your responsibility to review and approve content or your obligations under this Policy.
7. Reporting Violations
7.1 If you become aware of content or activity that violates this Policy — including content published on your accounts that you did not authorize or that you believe infringes a third party’s rights — you should notify us promptly at.
7.2 Claims of copyright infringement are handled under our notice-and-takedown process; to submit a notice, contact our designated agent as described in the Terms.
8. Consequences of Violation
8.1 Enforcement measures. If you violate this Policy, or if we reasonably believe you have, we may take any of the following actions, alone or in combination, with or without prior notice as appropriate: (a) decline, hold, edit, or remove the offending content; (b) refuse to act on the offending instruction; (c) suspend publishing to one or more of your connected accounts; (d) suspend your access to the portal or the Services; (e) terminate your account and the Services; and (f) take any other action we consider reasonably necessary to protect the Services, other users, third parties, our subcontractors and personnel, or ourselves.
8.2 No refund on suspension or termination for violation. Suspension or termination of the Services for a violation of this Policy or the Terms does not entitle you to any refund, credit, or offset, and fees already paid for the current term are non-refundable. Fees that remain due continue to be payable.
8.3 Effect of termination on publishing. Upon suspension or termination, we will cease publishing to your affected accounts within a reasonable period. Content already published is not affected, and you may revoke our access at any time by disconnecting the account.
8.4 Indemnification and cooperation. Your violation of this Policy may give rise to your indemnification obligations under the Terms. We may cooperate with law enforcement or platform operators and disclose information as required by law or as reasonably necessary to investigate or address a suspected violation.
8.5 Reservation of rights. Our failure to enforce any part of this Policy in a particular instance is not a waiver of our right to enforce it later. The rights and remedies in this Policy are in addition to, and not in place of, any other rights or remedies available to us under the Terms or at law.
9. Changes to This Policy
9.1 We may modify this Policy from time to time. For material changes, we will provide notice by email and/or a notice in your account portal before they take effect. Your continued use of the Services after the effective date of a change constitutes your acceptance of the revised Policy.
9.2 The “Last Updated” date at the top of this Policy indicates when it was most recently revised. We review this Policy periodically to keep it current.
10. Contact
Questions about this Acceptable Use Policy, or reports of suspected violations, may be directed to:
Alpha Resolution Inc (dba inCube Social)
Mailing address available on request
info@alphares.net
Website: incubesocial.com
This Acceptable Use Policy is provided for general information and does not constitute legal advice.