Terms of Service
Effective Date: July 14, 2026
Last Updated: July 22, 2026
These Terms of Service (these “Terms”) govern your access to and use of the subscription social-media management services, website (incubesocial.com), and client portal (together, the “Services”) provided by Alpha Resolution Inc, a California corporation, doing business as inCube Social (“inCube Social,” “Company,” “we,” “us,” or “our”). These Terms incorporate by reference our Privacy Policy, Cookie Policy, and Acceptable Use Policy.
PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE AN AUTOMATIC-RENEWAL PROVISION (SECTION 4), A 48-HOUR CONTENT AUTO-APPROVAL PROVISION (SECTION 6), A LIMITATION OF LIABILITY (SECTION 12), AND YOUR INDEMNIFICATION OBLIGATIONS (SECTION 13).
1. Acceptance & Eligibility
1.1 Acceptance. By subscribing to, accessing, or using the Services, or by clicking to accept these Terms, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a business or other entity, you represent that you have authority to bind that entity.
1.2 Eligibility. You must be at least 18 years old and able to form a binding contract to use the Services.
2. Description of the Service
2.1 What we do. inCube Social provides a subscription service that produces, schedules, and publishes social-media content and provides related management, on your behalf, for the plan you select.
2.2 Content production methods. You acknowledge that we may use automated tools, including artificial intelligence, to assist in producing content, always subject to human review before publication.
2.3 Fulfillment. Certain elements of the Services, including any optional on-site photo or video production, may be performed by our affiliated companies or authorized subcontractors, under confidentiality obligations.
2.4 Changes to the Services. We may modify, add, or discontinue features of the Services. For material changes we will provide notice as described in Section 16.
2.5 “Unlimited” engagement features. Certain plans or add-ons are marketed with comment-reply handling described as “unlimited.” As between you and Company, “unlimited” means handling up to five hundred (500) comment replies per calendar month, per subscription — a volume calibrated to exceed the engagement of substantially all small-business accounts. If your account’s comment-reply volume in a given month exceeds that threshold, Company will notify you and, in Company’s reasonable discretion, may (a) continue handling some or all of the excess volume, (b) recommend an upgrade to a higher plan or a custom arrangement, or (c) pause additional replies for the remainder of the month. Direct-message (“DM”) reply handling, where offered, is a separate add-on governed by its own stated terms and volume, not by this Section. This Section does not limit any other plan feature, and does not apply to plans or add-ons that state a specific numeric comment allowance rather than “unlimited.”
3. Accounts & Registration
3.1 Your account. You must provide accurate, current, and complete information and keep it updated. You are responsible for safeguarding your account credentials and for all activity under your account.
3.2 Security. Notify us promptly of any unauthorized use of your account. We are not liable for losses caused by unauthorized use you could have prevented.
4. Subscriptions, Billing & Automatic Renewal
4.1 Plans and fees. The Services are offered on recurring subscription plans (billed monthly, quarterly, or annually, as you select), at the prices published at checkout. You authorize us and our payment processor to charge your payment method for all applicable fees. Payment card information is processed by our third-party payment processor in tokenized form; we do not store your full card number.
4.2 AUTOMATIC RENEWAL. Your subscription automatically renews at the end of each billing period and we will charge your payment method the then-current fee for the next period until you cancel. Billing frequency and amount are shown at checkout. Plans may be billed monthly, quarterly, or annually, as selected at checkout.
4.3 Consent to auto-renewal (California ARL). Before you are charged, we present the automatic-renewal terms in a clear and conspicuous manner adjacent to the subscribe action, and we obtain your separate affirmative consent to the automatic renewal, distinct from your acceptance of these Terms. After you subscribe, we send a confirmation that restates the plan, the recurring amount and frequency, that it auto-renews until cancelled, and how to cancel; we retain records of your consent as required by law.
4.4 Cancellation (click-to-cancel). Because you subscribe online, you may cancel at any time online through your Client Portal (Account > Subscription) using a direct cancel button — we will not require you to call, chat, or complete additional steps to cancel. You may also cancel by info@alphares.net. Cancellation stops future renewals and takes effect at the end of the current paid term.
4.5 Retention offers. We may present an alternative or discount when you cancel, but you can decline and complete your cancellation at any time, and we will process it promptly. You will always be able to complete cancellation without accepting an offer.
4.6 Renewal reminders. For annual (and longer) plans, we send a renewal reminder before each renewal stating the plan, the upcoming charge amount and date, and how to cancel.
4.7 Price changes. We may change prices. Price changes will not apply to your current paid term and will take effect on renewal only after advance notice as required by law.
4.8 Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes other than taxes on our income.
4.9 Failed payments. If a charge fails, we may retry, suspend the Services, and/or cancel the subscription. You remain responsible for amounts owed.
4.10 Refunds. First subscription purchase. You may request a full refund of your first subscription charge within three (3) business days of that charge, provided we have not yet begun work on your account. Work begins when we start onboarding, build your vibe guide, or begin producing or scheduling content — whichever happens first. Once work has begun, the refund window closes even if fewer than three (3) business days have passed, because the work is performed for you specifically and cannot be resold. We will tell you when work has begun. Renewals. Renewal charges are non-refundable. You may cancel at any time under Section 4.4; cancellation stops all future renewals and takes effect at the end of the current paid term, and fees for the current term are not prorated. Our discretion. Nothing in this Section prevents us from issuing a refund or credit in circumstances we consider appropriate; doing so once does not oblige us to do so again. This Section does not limit any right you have that cannot be waived under applicable law.
5. Authorization to Act on Your Behalf; No-Password / OAuth
5.1 Authorization. You appoint and authorize Company, and personnel or service providers acting on its behalf, to access your connected social media accounts and to create, schedule, publish, and manage content on those accounts on your behalf as part of the Services. You authorize this access solely through each platform’s own authorization (OAuth) process, administered through a third-party social media management platform.
5.2 Your representations. You represent and warrant that (a) you own or are authorized to manage each connected account and the individual granting access is authorized to bind the account owner; (b) you have all rights necessary to grant this authorization and to the content and brand assets you provide; and (c) your use of the Services and all content published on your behalf will comply with applicable law and each platform’s terms.
5.3 No passwords. Company does not ask for, require, store, or transmit the passwords to your social media accounts. Access is granted exclusively through platform-authorized OAuth tokens, which you may revoke at any time from within the applicable platform.
5.4 Revocation. You may revoke authorization at any time by disconnecting the account or cancelling the Services, and Company will cease publishing to that account within a reasonable period thereafter. Revocation does not affect content already published.
6. Content Approval & 48-Hour Auto-Approval
COMPANY WILL QUEUE CONTENT FOR YOUR REVIEW IN YOUR CLIENT PORTAL APPROVAL QUEUE. IF YOU DO NOT APPROVE, REJECT, OR REQUEST CHANGES TO QUEUED CONTENT WITHIN FORTY-EIGHT (48) HOURS OF THE TIME IT IS MADE AVAILABLE FOR YOUR REVIEW, THAT CONTENT WILL BE DEEMED APPROVED BY YOU AND MAY BE PUBLISHED TO YOUR CONNECTED ACCOUNTS (THE “48-HOUR AUTO-APPROVAL”).
You are responsible for reviewing content promptly. Content that is deemed approved under this provision is treated as if you expressly approved it, including for purposes of your representations, warranties, and indemnification obligations under these Terms. Upon actual or deemed approval, you are responsible for the accuracy, legality, and appropriateness of the approved content, and Company is not liable for content published following actual or deemed approval. You may adjust or pause your approval settings at any time by adjusting your notification settings in the Client Portal or contacting support.
7. Third-Party Platform Dependency
The Services depend on third-party social media platforms (the networks you connect) and on a third-party social media management platform, none of which Company controls. These third parties may change, limit, suspend, deprecate, or discontinue their features, APIs, content, or access at any time, with or without notice. Company is not responsible or liable for any third-party platform’s acts, omissions, availability, policy or algorithm changes, account restrictions, shadow-banning, content removal, data loss, or suspensions. If a third party stops making a feature or access available, Company may, in its sole discretion and without liability, modify, suspend, or discontinue the affected portion of the Services. Your relationship with each platform is governed by that platform’s own terms, and you are responsible for maintaining your accounts in good standing and complying with each platform’s terms.
8. Intellectual Property & Content Ownership
8.1 Client Materials. As between the parties, you retain all right, title, and interest in the brand assets, logos, images, copy, and other content you supply (including via the Photo Drop) (“Client Materials”). You grant Company a worldwide, non-exclusive, royalty-free, sublicensable license during the term to host, store, reproduce, modify, adapt, create derivative works from, publish, transmit, and display Client Materials and content Company creates for you, solely to provide, operate, and promote the Services and to publish to your connected accounts.
8.2 Deliverables. Subject to full payment of all fees due, Company assigns to you all right, title, and interest in the final social-media content Company creates specifically for you (the “Deliverables”). Until payment is received in full, Company retains all rights in the Deliverables and grants no license to use them.
8.3 Company Materials. Company exclusively owns all pre-existing and independently developed materials, including its templates, content frameworks, methodologies, software, automated and AI-assisted production tools, and general know-how (“Company Materials”). Nothing in these Terms assigns any Company Materials to you. To the extent any Company Materials are embedded in a Deliverable, Company grants you a perpetual, non-exclusive, royalty-free license to use them solely as part of that Deliverable.
8.4 AI-assisted content. Company may use automated tools, including artificial intelligence, to assist in producing content, always subject to human review before publication. Company warrants that Deliverables, as reviewed and delivered, are produced in good faith and, to Company’s knowledge, do not knowingly infringe third-party intellectual property rights. Company makes no warranty regarding the copyrightability or exclusivity of any individual element that may be generated by automated tools. You remain responsible for final approval of all content prior to publication as set out in Section 6.
8.5 Portfolio rights. You grant Company a perpetual, non-exclusive, royalty-free license to reproduce and display the Deliverables, your name, logo, and trademarks, and representative results of the Services in Company’s portfolio, website, case studies, award submissions, and marketing, and to identify you as a client. You may opt out of public identification by written notice, in which case Company may continue to display anonymized work.
8.6 Releases for production services. For any on-site photo or video production, you are responsible for obtaining and providing to Company on request signed model releases from every identifiable individual appearing at your direction or on your premises (including guardian signatures for minors) and property releases for any private premises, branded goods, or third-party artwork you wish to feature. You represent that you have authority to grant access to the shoot location. Company is responsible for releases from any talent or models Company independently engages.
9. Acceptable Use
Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms. Among other things, you will not provide, request, or approve content that is unlawful, infringing, defamatory, deceptive, or that violates any platform’s terms. Company may, in its sole discretion and without liability, decline to create or publish, or may remove or refuse, any content it believes violates that policy or applicable law, and doing so is not a breach of these Terms or grounds for a refund.
10. Confidentiality
Each party will protect the other’s Confidential Information with at least reasonable care and use it only to perform or receive the Services. Confidential Information includes Client Materials, unpublished content and strategy, and Company Materials, methods, and pricing. Company may disclose Confidential Information to its personnel and to service providers who may be located outside the United States, and to its affiliated companies or authorized subcontractors, in each case bound by confidentiality obligations no less protective than these. These obligations survive termination for three (3) years, except trade secrets remain protected as long as they qualify as trade secrets under applicable law.
11. Disclaimers
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Company does not guarantee any specific results, including any level of reach, impressions, engagement, followers, leads, sales, or return on investment. Social media outcomes depend on factors outside Company’s control, including third-party platform algorithms and policies. Company is not responsible for content that is rejected, throttled, removed, demonetized, shadow-banned, or that results in the restriction or suspension of your social media accounts by a platform.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR SUBCONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, FOLLOWERS, ENGAGEMENT, BUSINESS OPPORTUNITY, OR REPUTATIONAL HARM, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.
COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO COMPANY IN THE 3-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
These limitations are an essential element of the basis of the bargain, apply notwithstanding the failure of essential purpose of any limited remedy, and survive termination. Some jurisdictions do not allow certain exclusions; in those jurisdictions liability is limited to the greatest extent permitted by law.
13. Indemnification
You will defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, agents, and subcontractors from and against any and all claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Client Materials and any content approved or deemed approved by you (including under the 48-Hour Auto-Approval), including claims of infringement, defamation, false or deceptive advertising, or violation of privacy or publicity rights; (b) your breach of these Terms or of any applicable law or platform terms; (c) your social media accounts or your relationship with any platform; and (d) your use or misuse of the Services. Company will promptly notify you of the claim, and you will not settle any claim in a way that imposes obligations on Company without Company’s consent.
Company’s indemnity. Company will defend and indemnify you from any third-party claim that original content created by Company for you (excluding Client Materials and third-party materials you directed Company to use) infringes that third party’s U.S. intellectual property rights, subject to the limitations in Section 12.
14. Term & Termination
14.1 Term. These Terms apply while you use the Services.
14.2 Termination by you. You may cancel as described in Section 4.4.
14.3 Suspension/termination by Company. Company may suspend or terminate your access for non-payment, breach of these Terms or the Acceptable Use Policy, or to comply with law or platform requirements.
14.4 Effect of termination. Upon termination, Company will cease publishing to your accounts. You may export or request your Client Materials and Deliverables for a reasonable period following termination, after which Company may delete them in the ordinary course. Sections that by their nature should survive (including 8, 10, 11, 12, 13, and 15) survive termination.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.
16. Changes to Terms
Company may modify these Terms from time to time. For material changes, Company will provide notice by email and/or a notice in your account portal before they take effect; your continued use after the effective date constitutes acceptance.
17. Miscellaneous
17.1 Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
17.2 Entire agreement. These Terms, together with the documents they incorporate, are the entire agreement between you and Company regarding the Services.
17.3 Assignment. You may not assign these Terms without Company’s consent; Company may assign them in connection with a merger, acquisition, or sale of assets.
17.4 Force majeure. Company is not liable for delays or failures caused by events beyond its reasonable control.
17.5 Notices. Notices to you may be sent to the email or account contact on file; notices to Company go to info@alphares.net (mailing address available on request).
17.6 Electronic communications & signatures. You consent to receive communications and to sign agreements electronically, and agree that electronic signatures and records are valid and enforceable.
18. Contact
Alpha Resolution Inc (dba inCube Social)
info@alphares.net
Mailing address available on request
_Alpha Resolution Inc (dba inCube Social) · Contact: info@alphares.net · Certain provisions of these documents are being finalized with our legal counsel and may be updated._